Payment Policy
We accept Visa Card or Mastercard, E-Way and PayPal.
Please call to confirm your trip 48 hours in advance on +61 7 40372700
Cancellation Policy
COVID Policy
For All bookings during COVID-19.
If your booking is affected for any reasons during COVID, we will allow you to change your travel date.
If you are unsure when you will travel, your booking will be open dated with NO expiration date.
Cancellation Policy
Cancellation fees are as follows
20% cancellation fee 30 days or more before departure
50% cancellation fee if within 30 days before departure
100% cancellation fee within 14 days before departures
Schedules subject to change without notice
Scuba Diving Insurance
All passengers are strongly advised to purchase a comprehensive Travel Insurance policy that includes trip cancellation insurance and Evacuation & Medical cover for scuba diving.
Please be aware that not all Travel Insurance companies cover scuba diving and in-water activities. Please read the wording of your policy carefully.
Any evacuation, vessel relocation, or medical expenses are the diver's financial responsibility in a Medical Emergency. We strongly recommend the purchase of dive insurance.
Cancellation / Rescheduling Policy
We reserve the right to change vessel, dive locations, and prices without notice.
Please note we must receive at least 48 hours' notice from you when choosing to cancel or reschedule a reservation. Cancellation refunds are not given within 48 hours' notice. This includes factors beyond your control, including medical problems, airline delays, bad weather, etc.
Please refer to the Trade Practices Act 1974. Travel Insurance is highly recommended.
Please contact our office if you require any further information.
Terms And Conditions
This website acts as a booking agent only for the tours advertised herein. Although we endeavour to provide accurate information we are not liable for inaccurate information concerning services.
•Not available for children under 16
•Please call to confirm your trip 48 hours in advance on +61 7 4037 2700
•We are not liable for changes to tours, pricing or itineraries; all of which are subject to change without notice.
•Neither this site, nor any associated company or agent advertised through this site is responsible for your costs or losses resulting from alterations, cancellations, loss of damage, delay or personal injury.
• All passengers are strongly advised to purchase comprehensive travel insurance that includes trip cancellation insurance, evacuation and medical cover. Please read the
wording of your insurance policy carefully and ensure it covers you for all potential activities. In a medical emergency, any evacuation, vessel relocation, medical or other
expenses are the financial responsibility of that passenger. Please be aware that scuba diving and other in-water activities are not covered by all travel insurance companies.
•Please inform us of any special requirements prior to your date of travel; such as dietary requirements, allergies, mobility and disability issues. This can be done in the '
Booking Message' section of your online reservation or by contacting our friendly reservations team
Unforeseen Circumstances: Our experience is conducted in a remote location and the evening description advertised may have to be varied or a change of location at short notice may be necessary due to causes beyond the operator’s control. The comfort and safety of our guests is our paramount concern. There is no discount or refund supplied in the event that circumstances beyond our control force us to change content and/or timings and/or location.
Wet Weather Notes: A marquee over the dining area is provided in the price. However, should it be wet on the night, we recommend guests to bring an umbrella for cover from the coaches into the main dining marquee. In the event of such bad weather that we are unable to hold the event in the venue stated, we will endeavour to secure an alternative location for the dinner. This location will be accessible and safe, transfer times may vary.
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